Free WiFi is available throughout the hotel, and guests can use the shared lounge, bar and snack bar. Food and drink services include breakfast in the room, a kid-friendly buffet, children’s meals, fruit and wine or champagne. Breakfast choices include continental, Italian, Full English/Irish, vegetarian, vegan, gluten-free, Asian and American options, with buffet service and breakfast to go.
The tour desk, concierge, luggage storage, currency exchange and private check-in and check-out support daily arrangements; the front desk is open 24 hours. The hotel also offers walking tours, local culture classes, cooking classes and shuttle services, including an airport shuttle. Room service, daily housekeeping and laundry are available.
Rooms include air conditioning, private bathrooms and flat-screen TVs. A lift and facilities for disabled guests are available. Pets are allowed, with charges potentially applying. Private parking is at a nearby location, costs VND 250,000 per day and requires no reservation.